SUBSCRIPTION AND CANCELLATION
You can add an extra toy to your box for only GBP 6.9 If you already have an active subscription, email us to hello@vivacats.com, so we can add your ext...
Tue, 13 Apr, 2021 at 12:06 PM
Yes! However, we recommend that you have them all under the same user account (email) to make it easier to control your subscriptions.
Tue, 13 Apr, 2021 at 11:20 AM
If you have a monthly plan you can cancel at any time. If you have a 6 or 12 month subscription you can cancel the renewal of your subscription after 6 or 1...
Wed, 26 Jan, 2022 at 4:13 PM
Yes, you can pause your subscription for a maximum period of one month by emailing us to hello@vivacats.com within the established deadline (before the ...
Fri, 5 Nov, 2021 at 2:38 PM
You will be able to apply your code in the "Discount" field just before checkout. Discount vouchers are only applied to our 6-monthly and 12-m...
Wed, 12 Jan, 2022 at 3:12 PM
If your code doesn't work, please write to us at hello@vivacats.com, so we can fix it and you can apply it.
Tue, 13 Apr, 2021 at 11:29 AM
Yes, you do. If you invite a friend, you will get your next box absolutely free and your friend will benefit from a 50% discount on their first box. You...
Tue, 13 Apr, 2021 at 11:36 AM
In addition to the promotions for inviting friends, you can win free boxes by participating in our monthly competition. We choose 6 winners every month, ...
Tue, 13 Apr, 2021 at 11:33 AM