If you have a monthly plan you can cancel at any time. If you have a 6 or 12 month subscription you can cancel the renewal of your subscription after 6 or 12 months of permanence, at no time can you cancel before having fulfilled the minimum period of permanence.


To cancel your subscription please email us to hello@vivacats.com


If you cancel before the 26th (included) the renewal of your plan for the following month will be cancelled. If you cancel after the 26th, your plan will be renewed the following month and you will have to wait with your permanence commitment.